This is a new kind of human resource management text because it is written with the general manager in mind. The text provides a base of key organizational behavior material on why employees behave as they do and how to promote behavior required to implement a focused business strategy using staffing, development and reward systems. Organized around the concept of creating integrated HRM systems, students first learn about the processes that explain work behaviors. Students are then acquainted with key issues such as linking HRM systems to a firm's business strategy.


That knowledge is then used to design an integrated set of HRM practices promoting the behaviors needed for a particular organization. The text provides detailed and practical examples of the entire process of assessing an organization and designing integrated staffing, development and reward practices. As a result, students become better informed "consumers" of the specialized services provided by in-house human resource professionals and outside consultants and gain insight into how to translate theory into practice.


목차

Part 1 Understanding Behavior in Organizations: Basic Theoretical Orientations1 The Effective Management of People: An Introduction and Point-of-View2 Some Basic Theory about Ability, Motivation, and OpportunityPart 2: Human Resource Systems: What the General Manager Should Know3: Human Resource Systems: A Look at the Possibilities4: Reward and Compensation Systems5: Staffing Systems6: Employee and Career Development Systems7: Performance Management SystemsPart 3: Aligning HR with Business Strategy8: The Link to Business Strategy and Firm Performance9: Sustained Competitive Advantage through Inimitable HR Practices10: Domestic and International Labor Markets11: The Equal Employment and Labor Relations EnvironmentPart 4: Designing HR Systems for Specific Business SituationsIllustration 1: HR Systems for the Customer Contact TierIllustration 2: HR Systems for TQM-Oriented Manufacturing TeamsIllustration 3: HR Systems for Financial Services SalesIllustration 4: HR Systems for Project-Development Teams: Writing for TelevisionIllustration 5: HR Systems for Marketing Managers in Asia